Reviews for Five Guys Burgers and Fries

03/01/2024 - MenuPix User

02/26/2024 - MenuPix User

03/27/2021 - MenuPix User
just now
Worst customer service experience ever! I went here last night with my family and it was the worst experience ever at a fast food restaurant! We traveled with a 10 month baby and were asked to leave the restaurant due to complaining about their customer service! Prior to coming into the restaurant we were on hold for nine minutes and which no one ever came back to the phone! When we arrived to the restaurant, the male manager was very unprofessional, he had an attitude, and he did not want to compensate us for the bad customer service or not having someone answer the phone! The manager messed my order up! I ask for items that he did not provide me with my original order! As I was preparing to pay for the other cheeseburger he started yelling at the other employees in the back of the restaurant making it seem like he wanted no one to take my order! The manager advised one of his employees to come over to our table and kick us out of the restaurant and threatened that he would call the police! The restaurant closed at 10 PM, it was 10:03 PM the employee that tried to kick us out yelled from the register “just an FYI we close at 10”. No one responded, he didn’t went on to say “ yes hurry up and get the hell out of here“. I personally would not advise anyone to eat here! The customer service is horrible, the employees are unprofessional, the manager is very unprofessional and unfit for this position, and I feel like no one should waste their time eating here!