Reviews for Teaspoon Bake Shop

09/16/2013 - acoste
My husband and I don't have enough words to describe our experience but I will do my best anyway. The "custom cake" we ordered for our baby shower was a disaster to say the very least and the service was even worse. The fondant work was awful (i.e. finger prints in it, falling apart). The 'toppers" were supposed to be "teddy bearS and blockS" it ended up being one teddy bear (2.5 inches tall) and three crooked blocks (.5 cubic inches each). The blocks were outlines with brown coloring and the work boy across the three blocks...all crooked, different sizes...the excuse...the blocks were meant to look like they've been played with??? What does that even mean?! When we asked for someone in charge...the "professionally trained pastry chef" aka owner finally arrived...and instead of helping us to figure out a solution or at the very least offer us something, anything, she kept insisting that "it's beautiful, we are all so excited to post a picture of it on our website". My husband..normally a very mild manner man, became himself infuriated after hearing that line repeated over and over....the cake was clearly not beautiful nor worth the $250 she charged us for it. To make matters worse..being that it was the night before our baby shower...we had to take the cake and I had to run around at 8pm the night before the shower to find a cake topper because it looked that awful!!! It may have been acceptable for a $50 cake but not for a whopping $250 dollars!!!! Horrible experience...the owner Alissa was horrendous...never had anyone tell me "the customer" that I should love something because THEY think it's beautiful!!! HORRIBLE!!!!!!!!!!!!!!!! Too bad I can't upload the picture for you!!