Reviews for Aurora Bar And Grill

03/24/2022 - MenuPix User
Our server made our experience at Aurora Bar and Grill miserable! We had just lost a family member and we’re out celebrating an anniversary upon their wishes in Girdwood. We drove from the valley and had people fly in. Get to the restaurant where there’s only one other table seated in the area. Requested to put 2 4 top tables together which would easily connect by the window (which was available). Told us absolutely not he wasn’t allowing that and sat 6 of us at a table with 5 chairs, told us he’d squeeze in a chair to make it work. It was uncomfortable and tight so we suggested to the server we’d just sit separately at two different tables and break up the group. Since we couldn’t be a family together comfortably. Drinks were delayed and items from the meal were forgot and brought at the end. When paying he charged us the group gratuity since we were there together yet we felt it wasn’t acceptable since he wouldn’t allow us to be together. Whole experience was uncalled and very unprofessional. I’ve been going to Alyeska since I was 3, we chose this place to mourn the loss of a loved one and all be together. If I could give 0 stars I would. The one star displayed will be credited and given to the bartender for checking on our tables and suggesting sides/sauces for our dishes.