Reviews for The Coffee Shop

09/15/2021 - MenuPix User
Terrible experience with the staff. They deliberately ask if you want to tip and or they give you their iPad that has the tip option which makes you feel forced and obligated every single trip you make to get coffee. I told one of the staff members “no” to leaving a tip and when she handed me my drink she was hostile, cold, and didn’t say a word and closed the window with an attitude. I was starting to become a regular there and now I will NOT be returning. You should not be making your customers feel forced or obligated in ANY way to leave a tip. You should not treat your customers with hostility when they chose not to leave a tip. I will be going elsewhere where they treat their customers with respect and don’t coerce their customers into making tips every single trip they make to get a cup of coffee. Tips are generally used in restaurants anyways, and not yours to force onto people. Your best and worst marketing tool is word of mouth, and these hostilities have been duly noted.