Reviews for Bake Me Happy

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2.6 stars - Based on 5 votes
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review_stars 06/23/2014 - Laura
We bought a dozen cupcakes on 6/17 for my daughter's b-day at daycare and they were wonderful all around.... So, I decided to buy 5 dozen for her birthday on 6/21 and they did not use different packaging but they didn't package them as well as they did in the prior purchase. Cupcake holders were very shallow (less than centimeter deep) this time around that on the short drive to the party the cupcakes collapsed and rolled all over each other and majority arrived in one big blob of frosting. Out of 60 only 11 were presentable! We made the best of it, sang happy birthday with the few we could salvage and came to realize that the ALSO had no filling or flavoring, when i specifically asked (a couple times) the employee who took my order to make them chocolate with some kind of fruit filling and flavoring and asked them pick for me..... Apparently he made no such note and forgot to mention this to the owner. He assured me they knew what flavors went great together and they would work up something special. I got plain chocolate cupcakes with super colored plain vanilla buttercream at $2.50 a cupcake..... If thats what i wanted, I could have bought the same kind at a superstore for a fraction of the price and they would have made the drive. Fluke maybe? probably not, I was contacted my a wedding party that also had the same issues. I had a lengthy conversation with the owner and she insisted her packaging was appropriate and cupcakes were fine before loading them in car and refused all responsibility of her product after it leaves her shop because my sister's driving skills in the 2 and half mile stretch had to be the culprit and the stability supplied by the cupcake holder insert had absolutely nothing to do with it. The packing might be appropriate but it's definitely NOT EFFECTIVE and she is setting up her product for failure before it leaves her shop and is completely inconsiderate of her clients with larger orders who can't stabilize all boxes on their lap. She also advised me the fate of my refund would solely rely on the employee who took down my (incorrect) order because he never made a note nor marked off request for filling and flavor... AND she wouldn't have an answer for me until her returned to work in two days. Apparently her employees run her business. Avoid yourself a headache/disappointment and don't risk the outcome of your event.

review_stars 02/14/2014 - Horrible customer service!!
I ordered part of my valentines day gift a week in advance!! I was called to let me know order was ready! When I went to pick it up they had given my order to someone else! I will never go back again!!

review_stars 12/28/2013 - Crystal Gutierrez
I heard tons of great things about this place so I had to go in and see for myself. First impression is incredible, cutest place I've ever seen!!! The cupcakes were equally incredible, so many to choose from, great detail and tasted amazing. For a small business I really hope to see them expand. This place is a must, trust me you won't be disappointed!!!!!

review_stars 11/02/2013 - David
LOVE the place. Very unique cakes and cupcakes. Everything tasted awesome and you won't these cakes at the grocery store. I met the owner and thought she was very nice.

review_stars 09/04/2013 - AA
I went into Bake Me Happy because I had heard good things about it. Clearly I was wrong. I have an event coming up in 3 weeks for 250 people. Not only was I quoted a ridiculously high price, and higher than others, but the owner was very rude, extremely unprofessional and not helpful at all. I am very disappointed and quite frankly disgusted as I was treated very badly. I warn everyone about the treatment given at this establishment. Its obvious the owner does not need any business and has some anger management issues. Additionally, I tasted the products and is definitely not worth $1.00 a slice, much less the $6.00 a slice that was quoted.


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