Reviews for Gyro Grill

08/21/2020 - MenuPix User
My husband and I have been longtime customers of Gyro Grill. As a special meal for my husband's birthday, we placed a very large order through Grubhub which we've used before. I checked my phone and saw that the order had been canceled; no reason, nothing. So, I then placed the exact same order again thinking there was a glitch somewhere in the system. Again, the same thing - canceled with ZERO explanation. Interestingly, by the way, each time I placed the orders which were exactly the same, the total price with tax, delivery, and gratuity was different. I then called Grubhub to complain about both issues. As it turns out, after speaking with Grubhub, the reason that our order could not nor would not be fulfilled was, "Unfortunately, we're unable to fulfill this order." Had I/we been contacted with the reason, I would not have wasted my time placing the order again. Perhaps I would have ordered something different, but we weren't given that opportunity. Shame on you Gyro Grill and Grubhub. Straighten out your mishandling of these situations, and get with the program. Its really too bad as the food is excellent. We will think twice before ordering from them, and, through Grubhub.