Reviews for Rails Steakhouse

11/18/2021 - V
Very embarrassed to have taken a friend for a special occasion. The place was noisy. The manager was condescending when one of the diners showed him a plate full of fat saying the stuffed pork chop is cut so there is a layer of fat inside. God only knows where they got that butcher from. Medium rare orders came out well done. The only saving grace was the waiter who was much more professional than the manager and did whatever he could to salvage the evening for us.

03/09/2020 - MenuPix User
After having dinner there this past Saturday evening, I texted the valet for my car. When I got down there my car was missing, they supposedly had no idea where it or my keys were. Turns out that they left my car running with the door open and a drunk guy that was at the bar jumped into my car and took off. When I went inside to call the police, I told the girl at the desk that I needed to speak to the owner or manager and that my car had been stolen. She didn't say a word and then disappeared. After almost 10 minutes a guy came out and told me to "calm down". Never received an apology - nothing. Didn't even ask me if I wanted water. His valets said it wasn't their fault, it was busy, and that they don't have time to check everyone's phone. The manager didn't even give me a business card or called the next day to follow up. Crickets - no remorse or concern. The management of this restaurant is disgusting. This is how they treat their patrons - shame on them. Have some decency and do the right thing when a felony is committed against one of your patrons... Beware of this place and DO NOT valet.