Reviews for Pollo Tropical

02/10/2018 - Maria
What can I say ???? This is my second visit to Pollo Tropical in 72hrs and I enjoyed it even more than the previous time. Jayden a new employee on his first day was knowledgeable about the menu, pleasant, and enthusiastic. Totally enjoyed all his selections, hence my return visit. I was greeted again by Jayden who remembered me and once again offered fabulous selections, that I agsin thoroughly enjoyed. It was during the usual Saturday evening rush and Sean ( I think the manager) took the time to update all the customers on what was the hold up and when they could expect their meal. Great job Sean, Jayden and the rest of the staff at Pollo Tropical Austell...strong work, but most of all the food is great.....the key lime pie a must try!