Reviews for Hacienda Vieja Mexican Restaurant

11/04/2022 - MenuPix User
Went in there with my 93yr. old mom and my daughter. Had the worst waiter ever. My mom ordered a child's plate meal hamburger. Explained to the waiter several times how my mom wanted her hamburger. After waiting more then 30min. for our order the waiter still brought my mom the wrong order. He brought her chicken strips instead. I started telling him that's not what she ordered. After discussing with him for a awhile the so called "manager" came to our table and told us if there was a problem. At this point I'm already frustrated explained to him what went on and still brought her the wrong order again. Brought her an adult meal instead of a kids meal. I could go on and on but just letting ya'll know don't come to this restaurant cause you won't get good service at all. The food was not good either, cold when they bring it to your table. Don't waist your money here. Manager was rude also. Not professional at all. Had to pay for what we didn't even order. This restaurant is a rip off.

07/08/2020 - MenuPix User
Staff was very rude!!! I requested a refund for my alcoholic drinks since they were made completely wrong and they refused!!! This was my favorite restaurant till today will not be returning!!!