Reviews for Big Cheese Pizza

01/28/2016 - Kenietta

Worst customer service I've ever experienced. Fountain drinks had black debris and no one bothered to clean it or inform the customers behind me. I ordered 8 wings and didn't get all the wings. I walked to this location on my lunch break and had to clock in so I couldn't take it back for a refund. Their motto every pizza, every customer, every time clearly does not apply to other items. I was told to walk back for the missing wing. Lack of customer service and quality stems from the owner down to the employees. If dominoes gets my order wrong they replace a whole pizza. I wasn't offered a coupon, discount or anything. Who would walk 10 to 15 minutes for a single wing? I was going to make this my Monday though Friday lunch stop. I will never order anything from there again. I work 3 daycare jobs, go to school and I'm connected to the churches in the area and everyone I meet will hear about this place. Even KFC gives a free side if their service has been less than desired. The most incompetent management and staff I've ever encountered in nearly 30 years of living here. Avoid at all costs. Or at least open your food since counting to 8 is a difficult task.