Reviews for Cafe An American Bistro
5 stars |
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7 votes - | 41% | |
4 stars |
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7 votes - | 41% | |
3 stars |
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2 votes - | 12% | |
2 stars |
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0 votes - | 0% | |
1 star |
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1 votes - | 6% |
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08/08/2009 - MJ
Beware! If you are considering having a private event at this location, be prepared to have a back-up plan because there is a chance of getting bumped for something bigger and better! (I would give them zero stars if Yelp would let me!)
My fiance and I had booked their private room for our 30+ person rehearsal dinner months ago - we put a deposit down, had the menu set and everything. Less then a month before the dinner, I receive a call from Jeff saying that a big reunion was actually booked a year prior, it just somehow got deleted off his calendar and he wants to move us to his good friend's restaurant, Portofino's - which, by the way, has been closed down for months and may still be closed by then. He then proceeds to tell me that I shouldn't be concerned because he's not concerned and it's not a problem.
Unfortunately, I was and still am concerned for a number of reasons - not the least bit being how unprofessionally he has handled this situation and the lack of empathy for the clients he is trying to boot out of his restaurant. There was also never an offer to make up for the inconvenience in any way.
With that being said, I believe our business will be better appreciated elsewhere and yours will be too.