Reviews for Pizza Chop

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review_stars 07/15/2021 - LUIS
on july 10 2021 i was on the slice app looking for pizza, there are a few local places which are good for pizza. When i saw pizza chop i remember they weren't half bad and that the party size was 2-18 inch pizzas. so i ordered we had a small get together and people where hungry. when we got the pizza we got 2 12 to 14 inch pies. it look like we ordered from dominoes. we all looked at the pizza like what the hell is this. So i called figuring there was a mistake, the first person i get was the driver, He said he had nothing to do with it and gave me to a guy named bob. So i told bob what i received and it was wrong. He started to tell me that the new menu that are being printed (meaning the price is not advertised yet) are going to say 2-16 are a party size for the same price. (so we pay more and get less now) so i was ok but that's not what i ordered. I said i ordered on slice 2-18 as a party. So instead of him taking care of a customer he turns around and says oh well we have the best pizza around and i dont have to do anything and then hung up the phone. The worst, nastiest customer service ever had and i lived in the area for 20 years. They are ok and definitely not the best and with this attitude and customer service skills are now in my book and my friends that were here, the worst in Chicopee. I called back and the driver answered and i ask if he was the owner he said no i told the driver to please have the owner call me. He never did. during the pandemic we supported these buisness by ordering from there now they are treating us like crap and rasing prices. remember the way you treat people will and always comes back to you.


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