Reviews for Boondocks Food & Fun

03/31/2021 - Charles Williams
I took my 4 grandkids to Boondocks and bought the 3 hour pass and $75 of arcade play which I divided between them. The children enjoyed the park but two things ruined the visit. Both in the the arcade section. The first was in the ball crane (a three dollar game) the machine was hung up and didn't function. My grandson notified the cashier and they said they would send someone. They did after 35 minutes. They did not refund the money or compensate him fo his lost time. He stayed by the machine so no others would use it. The second was two of the machines did not pay out the tickets it should have. None of us expect to win at these games and it is not the money, however the grandkids left saying that they were ripped off. The facility was not crowded and I know the employees are young but Boondocks needs to train their employees on how to handle problems so that parents and grandparents want to bring there children back.