Reviews for Capriotti's Sandwich Shop

08/06/2024 - Gamer V.
Love the cheese steaks here, they pack in more steak than other places I've tried. The staff is super friendly and using the cap addicts app made my order quick and easy.

07/23/2023 - MenuPix User
Will never go to this Capprottis in West Chester due to the staff that work there. On Sunday, 07/23/2023 around dinner time I placed an order. When we picked it up it was wrong. I ordered double meat for an extra $9.00 but it was not on the hoagie. When I called the store a young kid answered who was very rude. When I told him our order was wrong.. he said "I don't know what to tell you". He said if we go back he would correct the order.. When my husband arrived they wanted to charge my husband an extra $5.00... Then said I lied about the extra meat and threatened to call the police on my husband. When my husband said we were going to complain the two young girls said they didn't care. This store should be imbarrarred by the thier staff.

Needed to update. To the Owner of Capprottis in West Chester, PA. congratulations on the worst customer service ever received. You should have spoken to the customer. After visiting your store it was filthy and will never return again. We miss the one in Exton.