Reviews for Genova's Pizza & Restaurant
5 stars |
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3 votes - | 27% | |
4 stars |
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6 votes - | 55% | |
3 stars |
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1 votes - | 9% | |
2 stars |
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0 votes - | 0% | |
1 star |
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1 votes - | 9% |
Latest MenuPix Reviews
03/22/2024 - MenuPix User
02/03/2024 - MenuPix User
07/02/2014 - Dissatisfied
We have lived around here for years and have tried numerous times to give them a chance. They are constantly messing up carry out orders and when they do they blame the customer or say they 'ASSUMED' otherwise, never offering a refund or replacement of the messed up item on the order. This has happened time and again. The last time I called to state they messed up our order (on multiple things) they stated that 'I can go elsewhere and that losing one customer won't kill them'. I will add that each time, I was very polite and was met in an extrememly defensive way, placing blame on me (I am very clear when ordering, for instance..a large salad, is a large salad...not a large 'grilled chicken' salad whether a large salad is on the menu or not no assumptions should ever be made by order takers)...not the way to run a business and no we will not go back.