Reviews for Ugly Mug

04/17/2015 - Brian
No customer service skills at all

Bartender was on his cell phone in the back... when I asked for a drink and i got kicked out because he said he was on a business call.. and when I tryed to explain how customer service is supposed to work..

Also beware they will take advantage of you if you are intoxicated and charge you extra on your tab so pay cash that is if you can get the bartender off the phone in the back room

By the way there was only 4 people in the bar

The bartender tried to take money that was in front of me and not count it in front of me, there was two extra dollars that he wouldn't have acknowledged was there and I know I wouldn't have got it back... that's stealing guys just so you know.... That's what made you mad wasn't it Mr bartender... Because I busted you?
Why do you assume you get a tip... tips are given for good service not because you think your owed them....

Fights happen on a regular basis at night

I used to be a regular at this place until the new owner took over..

UPDATE - apparently I made such an impact at this bar that they feel they need to still talk about me... making stuff up out of spite... to bad everybody who knows me knows you're full of sh-t..... :-). just when you thought you guys couldn't get any lower lol. Keep talking... :-)
Let your true colors shine thru

I recommend Rascals in Apple Valley it's a much better bar with better people and they actually know what customer service is... and the prices are unbeatable :-)