Reviews for Holland American Bakery

06/03/2024 - Jose H.
Excellent!!!!!

05/27/2021 - Dave
The best whipped cream cake I ever had.

12/15/2020 - Jule Ann Turner
Grew up with you in New Jersey
And continue to love you in California

07/12/2020 - MenuPix User
I was a customer of this bakery for years and grew up with their treats and cakes for special occasions. When it came time for my Grandfather's 90th birthday, I knew I wanted to use them! Picking up the cake was fine, but they didn't want to open it and only showed me the bottom half. Something in my gut told me to look at it fully when I got home. It was not at all designed like how we discussed in regards to color scheme, but I could live with that. The issue was it was the wrong message.

Thank God I did because it said happy birthday Grandma!!! This was the absolute wrong person and would have been a depressing memory for him on his birthday as she is no longer with him. Now, I had to return to the bakery to get this fixed. Not once did any of the employees apologized for the mistake of inconvenience, putting me behind schedule to arrive to the party.

The "manager" at the time took 20+ minutes to fix it and never apologized once. When I pointed out it was their mistake, she blamed the girl who took the order and did not leave good instructions. Train your employees better or have a prewritten form so this doesn't happen to anyone else. The attitude from the employees was beyond rude over the experience as if I was asking too much to have the cake I paid for addressed to the right person.

This bakery was my favorite, but I will never give them my business again. I expected better from them.

06/15/2020 - Dona Boucher
Our family has been customers for many years. Their birthday cakes are amazing, with the buttercream frosting. If you do stop in, try the cinnamon bread! Delicious!!!!

03/17/2020 - MenuPix User
great treats