Reviews for Lime Fresh Mexican Grill

07/11/2022 - Yulia
We leave right next to it and we’re wising from time to time. Today were there to take dinner to go. Made order and walk to wait outside. After 10 min I came in to pick up whenever the order is ready, but I had to wait another 15 min. There was a male employee (with a mustache, unfortunately don’t know the name) dealing with all the orders.
Waitress passed me several time , asked for my name, but no action were taken. It was crowded, but for some reason the customers, who came way longer than is, were assisted first. When my husband complained about situation, that male worker with mustache stated “So maybe they came earlier, I can’t do faster alone”. My husband replied “You are wrong, i know exactly when I came in and all this people, who received pick up, were waiting in line to order longer after me, why?”. Then the employee turns to us abd stated to YELL at my husband “You are wrong here!!” And both waitresses (instead of working and helping to deal with queue, were just standing around) started to support their coworker without any care to customer!!
Luckily enough a manager sent the guy with mustache backstage, without finding any solutions, just gave us yhe food.
UNBELIEVABLE! Never experienced something like that! The whole evening and mood was spoiled! Never we are turning back again! We didn’t deserve it, especially for the tips (get bonus: yell from employee instead of your order!)