Reviews for BeX

01/28/2015 - Benjamin
I am extremely frustrated with Bex. I placed an order online. My receipt said it would be ready in 20 minutes. When I went to pick it up, the total was about half of what it should've been, so I checked it against the receipt. Turns out, they were out of one item I ordered and no longer carry one of the other items I ordered. The staff had no idea how their own online ordering system even works, so the manager had to intervene. No one bothered to call and let me know that my order couldn't be completed, so I wasted my time waiting and driving to pick it up. They offered to replace one item with another (at my expense) and a $10 gift card as compensation. I did not order, nor did I desire the 'replacement' item, so I certainly wasn't going to pay for it, and the $10 gift card was only on offer if I took (and paid for) the replacement and went on my way. Also, I entered my cc info when I placed my order, but they said that it hadn't been paid for. I'm not happy with Bex and I regret wasting my time trying to get dinner for family at this restaurant. If an eatery wishes to utilize online ordering, the staff should know how the system works and they shouldn't have items that are no longer available on the menu. Not giving me a call before I come to pick up is just ridiculous. Furthermore, offering me a $10 gift card on the condition that I still place an order is insulting. I have enjoyed dining at Bex in the past, but it'll be a long time before I'm able to get the bad taste out of my mouth and patronize this restaurant again.

09/17/2014 - Eric
Best roasted veggies I've ever had!!