Reviews for Brazaviva Churrascaria

11/26/2012 - Alexander Hemedinger
My wife and I went to experience this place for a first time passing by it. I decided to try it with her as I was hopeful for a romantic dinner. We both sat and I was confused as we didn't get a menu. I started to realize what the place was. We were both excited and service was well. I feel a little too nice, as we couldn't really have privacy as we were asked constantly how is everything. A unexpected event occurred with a family emergency and my wife had to leave. I stayed hoping she would come back. With her not even touching anything including her drink, I was charged 113 total for everything. I told the manager the situation and nothing was done about it. I even tried with their marketing/corporate and nothing either.

I am saddened to say we will not be returning as there is so much better competition and understand true customer service. Not to mention at least be honest in knowing I ate alone without my wife. I wasn't looking for a refund, but at least a discount in the future. I waited over ten days for a response, nothing. What a shame. I do hope they work on customer service in other ways.

This review will be all over other social media sites, since I am an internet marketing specialist.