Reviews for Shogun Japanese Steak & Sushi

01/14/2025 - Porter A.
The hibachi experience was fantastic - the chef was entertaining and cooked everything fresh. The drinks were delicious, but they seemed a bit overwhelmed by the crowd and stopped serving sushi early. Despite that, I would definitely return for the great food and fun atmosphere.

02/03/2021 - Cory
Horrible customer service worst I ever had. My order was incorrect. I wasn't upset because mistakes happen. I ordered chicken teriyaki with steak fried rice. I only got teriyaki chicken. When I brought my order back. I told the the lady my order was wrong. She said she was the head waitress and called me a liar she doesn't make mistakes and was yelling at me. Told me if I wanted it fixed I would have to pay for both orders. I said wow I don't want my food at all give me a refund. She then said she was calling the police . I said please do. She continued to yell in English as well in her English then tried to attack me. Finally the owner came out and grabbed her. Never ever experienced anything like this.

11/08/2010 - amber
If I had to review Shogun on their food, I would have rated a 4. The food is great, if you can tolerate the rude service of a particular waitress. I am unsure if she is the manager, owner or just an employee. This is the rudest waitress I have experienced anywhere that I have ate. One of the first time I ate here, she embarrassed another waitress in front of everyone at our table. She told her that her hair looked a mess and she needed to wash it and fix it before she came to work. My personal opinion of the girls hair is that it did not look bad, at all. Also, if it did..why would you say it in front of so many people? She could have easily pulled her aside and told her this privately. I have also witnessed this lady literally chase someone out the door yelling at them for a TIP! They tipped her but in her opinion, it wasnt the correct percentage! The last time I went to this restaurant, I met some of my family there for a family members birthday. A friend made a birthday cake and we sat it on our table. This waitress walked by and told us that we couldnt bring our own cake because they sold them there. We just ignored it because we had already ordered our food and we werent going to take the cake to the hot car to melt while we ate our food. After we were done with our meal, tickets were handed out. Total of 6 tickets because each family member paid for their own food. 5 minutes after out tickets were handed out, the lady came by our table and tapped on tickets and said "PAY....PAY!" Completely rushing us to pay her! Also, on my aunts tickets was a 20% gratuity tip added to her ticket! The waitress sold us because we were a party of 6, she had to do this. Even though we each paid for our own food! Another complaint about this place is that the servings of the food are decreasing fast! Everytime I go, I get less and less. Everytime I go, I order the vegtable plate. The last time, all of a sudden "noodles didnt come with the vegtable plate!" Thats weird, because they did every other time Ive been there. The sad thing is, I could go on and on about this place. If you can handle the rude service, the food isnt bad. Just make sure you tip the correct percentage or you might be chased into the parking lot!

09/11/2010 - Erika B
This place is BY FAR the best in town! The sushi is so fresh, the service is top notch, the atmosphere is relaxing yet entertaining. The cooks and waitresses have great personalities and put on a terrific show!! We go there every Friday night for our date night. They know us by name and bring our drinks right out to us. The establishment is very clean, all the way down to the bathrooms. This place is a must go!!We have tried EVERY Japanese restaurant in town and hands down this place is the best!!