Reviews for Ru San's Kennesaw

06/04/2024 - CJ I.
I really enjoy this place. It's super convenient, budget-friendly, and the staff is really nice. It's one of my go-to spots to eat. The restaurant is named after the artist whose work decorates the walls, which is a cool touch. The service from Destine was great - she was attentive and friendly, and made sure our food arrived at a good pace.

01/16/2015 - Charron
PLEASE BRING ATTENTION TO THIS MATTER: Went to Ru San's KENNESAW LOCATION on Jan 15,2015 for lunch buffet special around 1:15 pm. I thought that it would be a great idea to have the all you can eat buffet for $9.75 but to my surprise there was hair on my sushi and a dead roach in my noodles from the open buffet bar. When it was brought to Tan Nguyan's (the manager on duty) attention, he said out loud, "AGAIN!"as if he was already aware of the situation. He went over to the buffet area and stirred up the noodles to check for more roaches without removing the item and left it sitting out in the chafing dish all while others continued to eat during the lunch hour. When I called back to notify the owner of the establishment who was not available at the time, Kayla Nguyan, the assistant manager, was well aware of the roaches being at the establishment and tried to justify the situation saying," We are a mom and pop restaurant and we cannot afford renovations because we don't have the money. I hope you can understand... we pay pest control to come out, but the building is old,we've been here for a long time..." Kayla was not apologetic until after I mentioned that she wasn't towards me. WHY IS THIS PLACE STILL OPEN? I've took the initiative to contact Environmental Health because clearly they believe that this behavior is acceptable. They are well aware of the matter because another review was posted 19 days ago on Yelp and brought to the staff's attention. Please be aware and get the word out because a number of people eat at this location during the afternoon lunch hour! See article below from previous year at their other location.... http://www.whatnowatlanta.com/2014/01/08/ru-sans-reopens-under-new-management-after-closing-over-cockroaches/