Reviews for Tepanyaki Japanese Steakhouse

04/24/2024 - Laverne G.
Great

04/09/2024 - MenuPix User

03/22/2024 - MenuPix User

02/18/2024 - MenuPix User

02/12/2024 - MenuPix User

11/14/2023 - MenuPix User

04/08/2021 - MenuPix User
Extremely terrible service, if you want to eat somewhere where the waitress is yelling at you to take your mask off during a pandemic then go here. Everything was super uncomfortable and they clearly don't care about the customer service.

07/09/2015 - Tia D
Originally, I would have rated this place three stars. The cook was fantastic the food was good, but their service was absolutely HORRIBLE. The waitress kept trying to push extras on to all of us, and my sister explicitly told the waitress that she didn't want any extras, the food is already horrendously expensive. In the end, the waitress charged my sister for extra rice, and charged my parents $11 extra because they replaced their rice with veggies which is completely outlandish! You would expect to be charged a couple bucks extra to swap out food, but not $11!

Then the total, for our $65 dish, for my and my husband, which was good, but so not worth $65, came out to be $88 because of tax, and then they just assumed we wanted to pay 18% gratuity and included it. That ticked me off, the waitress was LAZY and it's probably because she knew that the tip would be included so she didn't actually have to work for it. But whatever, win some lose some.

But then, a couple days later, I saw my charge come through on my card and it was $10 MORE than what they had put on my bill! Everything had been included, tax, tip, everything, and it came out to $88 but they charged my card $98! I immediately disputed the extra $10 through my bank. This place is sketchy sketchy sketchy. Avoid it like none other!

09/19/2010 - matt
Tepanyaki Japanese Steak House: Jordan Landing 7233 Plaza Center Dr, West Jordan, UT 84084

I would recommend not eating here. Service is poor and if they seat you with additional parties (without you) they will automatically charge your account 17% so between 2 of you look at spending at least 100 dollars (20 dollars is the pre charge for them seating you with additional parties). You could find something cheaper, better service, and better food elsewhere. The location I went to was in jordan landing. I cannot comment on any other locations at this time. I doubt i will ever try another location with this service i have received multiple times at this location.