Reviews for China Gourmet Inn

03/20/2014 - Sarah
My boyfriend and I ordered food from this place because he had recently moved into the area. We saw the reviews online which were good and decided to try the place out. We ordered Kung Pao Chicken and General Tso's Chicken, I tried a little of both and my boyfriend just ate his Kung Pao. A couple hours later, I am awoken out of a dead sleep with horrible stomach cramps like I have never felt before. I was in the bathroom for the next 2 hours with food and what not coming out of both ends (sorry to be so vulgar). I was in bed all day Sunday and Monday (thank goodness my office was closed Monday due to the snow because I would have missed work) and didn't feel 100% until Monday afternoon.

I called the restaurant on Sunday while in bed and spoke to the person who answered the phone. They heard me out, took my information, and told me a manager would call me back. I waited until Wednesday when I decided to call the place back. I spoke to the Assistant Manager, Betty who told me that nobody received the phone call on Sunday so my complaint was invalid. After going back and forth with her she told me I couldn't speak to a Manager because he wasn't there and I could call back Friday evening when he was working. When I told her that was unacceptable she told me that if I had a problem I could file a complaint with Loudoun County Health Department, which I did.

I really have to say the food was horrible and the service was even worse. If I owned a restaurant and served food that made a PAYING customer sick I would take it a bit more seriously. All I wanted was my money back since the meal was close to $37...which I didn't enjoy at ALL. I hope that you really reconsider eating here or you might spend the next couple hours in the bathroom!