Reviews for The Knickerbocker Tavern

01/19/2014 - rj
Their motto should be: DECENT FOOD, TERRIBLE SERVICE. We tried to take a large group of friends here last night. Called ahead twice and they would not take our reservation and said we "shouldn't have a problem" getting a table for all of us when we arrived. We managed to grab the last two parking spaces in their tiny lot, walk in and there's no "wait to be seated" sign and no one in sight to help us so we began to search for a table. The wait staff we saw would only acknowledge us to ask us to move so they could get past us. We found two tables that we could push together and fit at and my husband had to go ask someone for menus. We've been there for about ten minutes looking at our menus (no one has come to take our order in this time) when a guy comes over and says we have to move because the tables we sat at were reserved for another group that would be there in 20 minutes. We said they weren't marked as reserved and asked if there was any other table big enough for all of us. He said there wasn't another table big enough for us. We asked what we should do then and he says in a very rude tone "I don't know what to tell you. We need this table for a reservation." Needless to say we walked out and went to another establishment! This place seriously needs to invest in either a Wait to be Seated sign or some Reserved signs... having neither makes no sense! And while they're at it maybe they should invest some time in training their staff to be a little more friendly and helpful! DEFINITELY WILL NOT RETURN!!!