Reviews for Blackhawk Grill

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review_stars 12/01/2013 - Anna
I planned a dinner for business purposes on a Tuesday evening...not as many people showed up as I was told would. Supposesdly, there were prepared appetizers that were to be served to my guests, but when one of the guests asked for appetizers, the waitress handed him a menu and he and the others ordered off of that said menu. We proceeded to order entrees and dessert. My veal was awful...I felt sick until the next day. When the manager came to give me the bill she asked who was responsible because there were issues with it...basically, I had to be charged for the appetizers that were prepared but never offered to my guests but I said "No problem, I did plan for more guests that didn't show, I will pay for the appetizers" When I recived the receipt to sign for it, there was a $200 room charge! On a Tuesday night, with maybe one other table in the restaurant being used, no one banging on the door to get in, I was charged a room fee...the best part is that the manager said that she knew it was wrong and asked for my cell phone because Paul would be calling to "fix" this. Needless to say, I never received a phone call from Paul. We did not use the "room" for a presentation, just to eat...we could have been seated in the middle of the restaurant because as I said, there were no other guests except for a man at the bar and one other table of 4 or so people. Very disappointed as I do dinners at least 3 times a month from NY to WV and have never ever been so taken advantage of...no way I should have been charged $200 for a room! And one other thing...I specifically asked if there was a room charge and was told "NO!"

review_stars 10/17/2009 - Crys-N-Shawn
My husband and I had dinner here and it was "AMAZING" to say the least. We have eaten at many nice restaurants Jeff Ruby's, Carlo and Johnny's, and Malones but this was by far on of the best. The service was great, the atmosphere was romantic and the food left nothing to be desired. We will defiantly be revisiting Blackhawk Grille again soon!


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