Reviews for Starbucks

03/29/2021 - Sergio
Normally this Starbucks always meets my needs but today was just not one of them. If they have a massive line and you think by doing an online order would help things move faster since you’re all the way in the back and waiting 20 min you are wrong. Getting to the window I was told I would either A: loop around this massive line again or B: park go inside and still wait. I don’t understand why they wouldn’t just make my order once I got to the speaker after knowing I was already on my way to window. If I would have known this I would’ve just not use the online drive thru pick up option and just waited until I reached the speaker. Worst part Abby (or the person there at noon since I know they like to switch their name tags) seemed baffled when I told her I wanted a refund and got annoyed with me. Then after finally getting refunded you can hear Abby in the background making remarks on our canceled order. Like sorry I decided not to choose to wait another 20 min after already waiting 20 min.