Reviews for Trattoria Italiano

03/30/2008 - foodlady
This was the absolute worst experience I have EVER had!! Where should I start? Well, when we walked in they poured water in our glasses and did not offer a word of welcome. They did not ask what drinks we wanted and were not friendly whatsoever. We ordered our food, and when about a half hour passed we asked if they gave tables bread. The waiter asked if we wanted garlic bread so we said "Sure." The waiter asked if we wanted bread for 1 person or the whole table and we said the whole table, thinking that this was the house bread as restaurants normally give. About 30 more minutes passed and we had still not recieved our food or any word from our waiter to check to see how we were doing, refill our drinks, etc. We finally asked someone to check on our food and we were asked if we wanted some bread on the house. This confused us as we thought we got that before. Apparently, they charged us for 3 orders of bread when we asked for bread after the first 30 minutes. After the bread, it took another 15-20 minutes for our food to come out. 5 out of the 8 meals were brought out and the other 3 meals did not come out for another 5-10 minutes. When the meals finally came out they were only satisfactory. 3 people ordered the $15 raviolio meal which came out with 5 raviolios on them. They were finished their plate before the waiter came back to offer parmesean cheese to the meals. We asked to talked to the manager to talk about the service and one of the employees said we could talk to him. So, we told the man about the problems we had had and they offered free dessert. The free dessert ended up being 3 slices of cheese cake that were dispersed around the table for the 8 people in our party to share. Although the cheese cake was good, it was hardly a compensation. When we were all finished, we waited another 15 minutes for our check to come, which they did not split up like we asked. They also tried to charge us for 3 orders of bread which was a total of 9 slices. They finally split up the bill and we all of course did not leave a tip for the waiter. The man who collected our checks said that this was not right and started making inappropriate comments to our table. They followed us out and threatened to KICK one of the people in our party. After we all were outside one of the employees opened the door, stood on the steps and proceeded to give us the finger and make weird hand gestures. That was certainly the WORST experience EVER!!!