Reviews for Ferraro's Italian Grille

05/01/2024 - MenuPix User

04/27/2024 - MenuPix User

04/17/2024 - MenuPix User

04/12/2024 - MenuPix User

01/01/2024 - MenuPix User

12/05/2023 - MenuPix User

06/24/2023 - The Sipples
Really nice place and food is great. A tad pricey but then again isn't everything. A must go! Yummy

04/18/2023 - MenuPix User
Always nice

11/10/2022 - Kevin Gagne
I want to rate this more stars for food quality; but unfortunately leaving a restaurant angry after what should have been a relaxing family meal - forces me to rate 2 stars.

There were 6 of us dining in. My wife and 4 children. We asked our waitress if we could have a basket of bread for the table while we perused the menu. She said "no, bread comes with the meal" and started to walk away. I stopped her and mentioned that we had received bread for the table the first time we visited. She replied very curtly, "no, we've never done that". This set the tone for the evening. While taking our order, my wife asked if she could substitute a vegetable for the pasta that comes with the chicken parm. The waitress responded "of course; broccoli ok"? My wife responded "perfect". My youngest daughters each ordered a kids meal. With our appetizers, the waitress brought a basket of 4 pieces of bread. We enjoyed the appetizers and when the waitress returned, we asked for more bread since there were 6 of us. She replied, "well I only brought 4 because only four of you ordered adult meals, if you want more bread you'll have to pay for it". We replied, ok then we are happy to pay for it.

We enjoyed our entrees very much. Great portions, fresh hot food at good prices. Looking over the check at the end of the meal, we noticed we were charged for the two kids drinks that are often included in the price of a kids meal, we were up charged for the broccoli my wife substituted for pasta, and two items on the receipt were priced differently than on the menu. When the waitress came to ask for the check, I asked her if kids drinks come with the kids meal. She replied, in a similarly condescending manner "the drinks are only free with a kids meal if the kids are 10 or under". She never asked my daughter's ages. She took it upon herself to ascertain their ages. I asked her about the broccoli charge, and true to form she replied "it's an upcharge, which you should have known since you said you've been here before". I said it's always nice to be told there is an upcharge; maybe my wife would have rather had the pasta in a doggie bag and paid for a side of broccoli instead. Finally, I pointed out the discrepancy in the menu price vs. the receipt price. She grabbed a menu to confirm, then responded with "well that's not my fault, I have no control of how the items ring up, if you want you can talk to a manager". I said, yes please.

The manager was one of the family members who owns the place. I told him the food was excellent, but the experience was soured by the server. I ran through the list of issues I had with the waitress. He apologized, said he appreciated our business, and hoped we would not be deterred from coming again. I had an inkling that he wasn't being sincere but don't know the man so I give him the benefit of the doubt. The waitress eventually came for our credit card, we paid the original $130 bill (as no one offered to fix it) and I tipped a very small amount - but was tempted to leave $0 as the service was worth less than that. In my entire life, this rated as one of the all-time low service experiences, the kind you don't forget.

03/14/2021 - MenuPix User
BEST ITALIAN FOOD THIS SIDE OF BROOKLYN.

12/05/2017 - Todd A.
The pizza and stromboli are great, and I personally love the spaghetti and meatballs. The atmosphere is relaxed and family friendly. It's nice to just sit and enjoy a good meal, have a glass of wine, and visit with the family there.