Reviews for Yummers 2 the 3rd Power Cupcake Factory

06/27/2011 - Kirsten
Where do I start. I ordered 18 dozen cupcakes from this bakery, and received excuse after excuse from the owner as to why I had not received my order confirmation. I had left numerous voicemails and sent several emails with no response. At the time of order, the owner Amber said that we could come in for a tasting on June 5th. My fiance and I drove an hour to get to the bakery, only to be greeted by Amber's parents telling us to "Get out". Apparently they were only giving someone their order and then closing the doors. After telling them that I had a tasting appointment, they informed me that Amber wouldn't be at the shop all day, there were no cupcakes made, and I could leave a message. Let's not forget the gross shop. I can't believe that they pass health code standards. I stewed over it for a while and called and canceled my order. I received an email from Amber with all sorts of excuses and said she would return my money and email me the confirmation the following day... that was June 6th... today is June 27 and she continues to ignore emails and phone calls. It's sad, because I thought I had found a unique bakery to do something fun for my wedding. I had looked Yummers up on Yelp before, and I just thought some of the reviewers were persnickety, but they were absolutely right. Terrible customer service, unreliable and disgusting shop. I couldn't tell you how the cupcakes taste, but the owner sure needs a lesson in business and some manners.