Reviews for Hokkaido Japanese Restaurant
5 stars |
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9 votes - | 43% | |
4 stars |
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8 votes - | 38% | |
3 stars |
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3 votes - | 14% | |
2 stars |
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1 votes - | 5% | |
1 star |
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0 votes - | 0% |
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01/27/2018 - Sue
I order from Hokkaido on a weekly bases to go. On occasions there is something wrong so I call speak to the manager. He tells me to come back I’ll fix it and I explain I live 30 minutes away but I’ve taken a pic and have my receipt to show you when I come back in. He tells me that do I expect him to take my word against theirs, this blew me away what business manager would say this to a customer. Your customer service skills need some work and this is not the first time you have handled the situation so badly.