Reviews for Sanpeggio's Pizza
5 stars |
|
6 votes - | 26% | |
4 stars |
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14 votes - | 61% | |
3 stars |
|
2 votes - | 9% | |
2 stars |
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0 votes - | 0% | |
1 star |
|
1 votes - | 4% |
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08/29/2015 - Brian
Could not be more frustrated with the customer service ( or lack there of ). Walked in to order a pizza ( I was the only customer in the building ), young girl took my order. I asked how long and she said 15 minutes. I stepped out and came back 15 minutes later ( still only customer in the building ), sat at a table ( for another 5-10 minutes ) to wait on my order to come up. Finally went to counter, and the young lady said "what did you order?", I repeated my order, she called another guy over who found my ticket, they looked at each other and smiled and started making my pizza. At this time I asked if they had even stared my order. She said "sorry, the ticket got misplaced" at which time I said "I am the only customer here". She said "it will be a few minutes". I was in a time crunch due to having to pick my son up. I told her "I do not have an extra 15 minutes to wait, which is why I asked you how long it would take initially". She told me she was sorry and that she would give me a card for a free pizza, next time I come back. I told her thanks, but no thanks. Just a very, very disappointing experience. Unfortunately moving forward, I will spend my money at a larger pizza chain instead supporting a local business.