Reviews for Laredo Grill

05/26/2021 - MenuPix User
Had a horrible experience here last night. We had a group of 13 people total who came to eat, but split our table into 4 checks. I had 5 total on my check. Each of our orders were wrong. 3 of us had vegetables on our orders when we ordered no veggies. Figured no problem, we will just pick them off. I got no sides with my meal and by the time we left still had not received any sides. 2 of our drinks were wrong. My son did not get the sides he requested. There sour cream sauce is HORRIBLE - it is very sweet and tastes like someone poured sugar into watered down sour cream. Two of us ordered queso sauce (one got red sauce, the other got that horrible sour cream sauce). Was told because there was too much missing, I would not get a refund or even a discount on the plate that my cousin would not eat.

One waitress kept making my husband uncomfortable by touching him constantly. The bathrooms were not very clean. Manager was horribly unprofessional. Had to go get my card to pay my bill and they put way more stuff on it by the time I got back. Pointed out the issue of my bill going up $40 and the waitress said well the 2 ladies paid for their samplers and the black lady paid for hers and the other people paid for theirs so this is all yours. Showed her the items that were not mine. Had to get the manager to fix my bill. They would not take off the auto gratituty because there were 8+ people in our party even though out orders were not correct, we did not receive good service, and the manager was rude. DO NOT GO HERE BECAUSE IF YOU HAVE AN ISSUE IT WILL NOT BE RESOLVED AND THE MANAGER WILL JUST SHRUG HIS SHOULDERS AND BASICALLY TELL YOU ITS NOT HIS PROBLEM ITS YOURS.