Reviews for Di Cicco's Italian Restaurant

07/26/2023 - MenuPix User
Love their food

11/13/2022 - Boss
NEW
How does this place even stay in business? Absolutely some of the worst customer service skills I have ever seen. Zero ability to be friendly, take an order correctly and actually speak coherent enough to repeat the order making sure everything is correct. Tonight was the straw that broke the camel's back for me. Never again will I do business with them. Placed an order at 4.13pm with a very rude individual, was told thirty minute delivery, I know better than that so I patiently waited, one hour passed still no food, I called and was told it should arrive shortly,,, another hour passed and I called again, spoke to three different people trying to find out about my food,,,, only to be told that the order had never been processed. Two hours of waiting for food that was never going to actually show up. This is beyond unacceptable and unprofessional. The owner's should take more pride in who they hire, every employee is a representative of the business and apparently they set their standards very low. Gina was extremely apologetic and I appreciate that but the other two girls I don't have names for that I spoke to absolutely need to be fired for lying to me and causing me to wait two hours for dinner that was never going to show up. My business deserves better treatment and they have lost all respect due to way to many chances. Shame on the individuals there who take zero pride in treating each and every customer with respect and dignity, it is the customer that keeps places like this in business. Lucky for the incompetent girls who totally lack any class that I don't have their names. I believe they need to be shamed and taught how to properly deal with the public. I expect better from any business I give my time to.