Reviews for Edo-Ya Tokyo Cuisine

04/07/2024 - MenuPix User

11/07/2023 - MenuPix User

04/05/2023 - MenuPix User
Do NOT! I repeat do NOT eat here!!! I came here with a party of 6 and we got the worst food poisoning of our lives!!!! We were throwing up and shitting our brains out for 2 days! After the two days when I finally had enough brain power to even think of calling them to complain I asked to talk to a “manager or owner” a man answered who told me he would have a manager call me back to give me a refund. He asked if any of us went to the doctor and I said no (me and my family are not go to the doctor kinda people, mostly cause we can’t afford it) he said okay and the phone call ended with me saying I was happy we were getting a refund because we did not pay all that money to just be throwing up for the next two days! He expressed he agreed…..Two days later, no call. So I call. I talk to a lady who has “no idea what’s going on” and “hasn’t heard about any of this”. She says they’ll call me back. I get a call back three hours later from a different man and now there’s magically a policy that they don’t do refunds!! And if they were going to give a refund we would have to have doctors notes. Mind you by this time it’d been 5 days since we ate there and we are all done being sick. So how could we now get a doctors note? This place is a damn joke. I told the man that when I called 2 days ago I was not told we would have to have a doctors note and that we would get a refund! He just repeated we would need a note so I told him that it’s obviously too late to go to the doctor for a note. And that regardless I was told we would get the refund, but he still refused to give us the refund! Promising something then changing your mind seems very unprofessional and he didn’t seem to care. You couldn’t pay me to eat here ever again!! And I hope you don’t either!