Reviews for El Pollo Loco

08/16/2023 - Mary Amber
I wanted to write a review concerning what I saw on Monday (August 14th) at around 3:00 p.m. I was disgusted by the behavior I saw. I believe it might have been the manager. I saw that he was yelling at a young lady with glasses and another man who seemed to be the cook or another shift leader. Not only was he yelling at them in front the customers, he made the female employee cry in front of us but her coworkers. This behavior is UNACCEPTABLE. I was trying to eat in peace, and I did not need to see this. I have gone there multiple times and this isn't the first time he acts this way. This manager gets extremely aggressive and begins yelling at this employees for incredulous things. I am disappointed that this is the manager they have. I will never go back to this establishment until there is something done about this manager. I hope his boss or someone high up sees this, because this can not go unseen.