Reviews for Popeye's Chicken & Biscuits
5 stars |
|
6 votes - | 19% | |
4 stars |
|
6 votes - | 19% | |
3 stars |
|
13 votes - | 42% | |
2 stars |
|
4 votes - | 13% | |
1 star |
|
2 votes - | 6% |
Latest MenuPix Reviews
11/13/2021 - Mark
Trust the low rated reviews for this particular Popeyes, it's terrible. I work close by at one of the car dealerships down the street and we buy our employees lunch every Saturday, this particular Saturday (10/23/21) we ordered from this Popeyes. It was 5 family meals and I ordered them right when they opened at 10am with a pickup time of 12:30pm. I knew it was a big order so I wanted to give them at least a couple hours to get the order ready. One of our employees went to pickup the food and they greeted him with "oh great, you're the one who placed that big order" and didn't say anything else to him. They gave him the food and he came back. Upon unpacking everything I noticed a whole family meal, sides and all was missing. Along with that a few other sides from the other family meals were missing. This was a $234 order and I wanted to make sure we got everything we paid for. So, I tried calling them to ask if they could put the missing items aside for us to come pick them up or if that wasn't possible, if they could refund us for the missing items. I called about 5 times and the phone just rang, after the 6th time it was a busy tone. Then on the 9th or 10th call they picked up the phone, it sounded like they threw it down and then said word for word "F**k them I don't give a f**k, unplug the f**king phone" and proceeded to unplug the phone. I confirmed this by tried to call back and all I got was a busy tone again. I then called corporate filed a complaint and was told a district or area manager would call me about the refund. It is now 3 weeks later and I never received a call from anyone at Popeyes. We had to dispute the charge with our bank. Needless to say, our dealership will never again be doing business with this Popeyes. So save yourself the headache and go literally anywhere else in the area to eat. There are many other great choices around Vacaville.