Reviews for Torii Japanese Restaurant
| 5 stars |
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0 votes - | 0% |
| 4 stars |
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4 votes - | 22% |
| 3 stars |
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11 votes - | 61% |
| 2 stars |
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2 votes - | 11% |
| 1 star |
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1 votes - | 6% |
Latest MenuPix Reviews
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03/13/2021 - Nanette
I had a reservation for 2 for my anniversary dinner tonight so [thankfully] I called to confirm before going & 2 rude -ss employees or owners, whatever they are - a female then a male - told me that they do not make reservations for 2 people and that I'm a liar. They told me I can walk in but they probably won't have room for us so we would have to sit at the regular tables, yet I already had my reservation at the hibachi table. They absolutely ruined my anniversary dinner that I've had planned for 2 weeks. They have no regards for their customers & couldn't even accommodate my husband and I even though they're the ones who f***ed everything up cuz they aren't all on the same page about how to run their business. What happened to the customer is always right? According to them, I'm a liar. Customer service is just as important as the actual food they serve & they have the worst customer service. If I could give zero stars, I would.