Reviews for Giulio's Pizza Restaurant

03/22/2023 - Diana Westcott
My daughter’s 4th Birthday party was held here on Sunday, 3/19. We booked the party over a month ahead of time. At the party, my husband, my GUESTS and I had to bus tables, serve coffee and cake! Why did I pay $86 in gratuity if we did most of the work? Furthermore, we have called twice to speak to the manager/owner and both times the person we spoke to didn’t even apologize after hearing about our experience; and we have yet to hear back from the owner! We should have been called immediately- we weren’t able to complain to anyone there because no manager was present. There were only 3 people there- one cooking, one server for our party of 30! And one for the people dining in and out… this is unacceptable and should have been handled better. Unfortunately, we will not be returning due to the terrible service and customer service or lack there of. The food is great, but sorry customer service is key and they just don’t have it.

So apparently Giulio’s in North Haven on 126 Middletown Ave, didn’t appreciate my review and post because not only have they not called me but now they’ve blocked me! So making sure everyone knows the name and address! Wow, how pathetic! Take responsibility for your actions. I have lost all respect for them…. Please don’t give them your business! #terrible #ownit