Reviews for Palazzio Trattoria Italiana

07/08/2010 - Marcia
So as past patrons of this restaurant it saddens us to have to report our incident as the management did not take responsibility or resolve. BE WARNED they must be under new management or just have been hit with economical factors that have turned this once great place into a nightmare. DO not eat here for your own health. After the 4th of July Parade our group of 11 went there and 4 of us got FOOD POISONING. What's worse is we returned two items with creams in them that tasted sour and then we believe our food poisoning was from the Rosemary Stuffed Chicken we all had all 4 eaten. Ruined our holiday ... we all immediately feel seriously ill to the point of meds and had to leave town and not even enjoy the fireworks that night! We immediately called and missed the manager and nobody wanted to look into this for future clients that day. Then after many conversations to management they refunded a tiny portion of the big bill that we obviously did not enjoy...and refused to take responsibility or take action or show remorse. Unreal and unexpected reaction as we were good patrons and referred a lot of biz there way.
On top of this incident we notice a decline in service and quality overall. It's only a matter of time before this catches up with them...