Reviews for Mesa

03/08/2024 - MenuPix User

06/13/2023 - Elizabeth Howe
we have been going to Mesa since it was first open. we love the food always made fresh. the churros are to die for. Think we will head down tonight for dinner.

05/20/2023 - MenuPix User
Horrible service! The servers are rude n catty. Don’t waste your money

01/04/2023 - Bonnie
The food was unremarkable and the service was, at best, indifferent.

01/04/2023 - Bonnie
The food was unremarkable and the service was, at best, indifferent.

08/20/2022 - MenuPix User
The first Mexican restaurant where chips and guac were $15. Refill chips were $5. No kids menu, while continue to support Hamilton business’ but are taking Mesa off the list.

01/06/2022 - granodeorino
I lived in Mexico for 12 years so I was expecting tacos. I don't believe the cook is from Mexico.

06/09/2020 - MenuPix User
I had heard of this place online a few weeks back so me and my boyfriend decided to drive from Toronto to Hamilton to check this place out. Upon arriving there was only one girl working the counter, Juana. Without offering us a menu, she told us what two items were on the menu that day and didn't mention their prices so we asked her what would she recommend we try as it was our first time at Mesa. She told us we should try the chicken burrito as the large is enough for two people to share so we agreed and ordered one serving of that. She ended up charging my boyfriend a little over $32 for one large burrito which we tipped on top of leaving the bill being around $38 which seemed strange to him so he asked me to check their prices online which ended up telling us that our meal should have been $13 instead of $32. We went back to her and asked for the receipt as he had paid credit and without even looking at the receipt she began to say " oh no, I have to refund you guys". We asked her why she had to refund us and she couldn't give us a straight answer and kept making excuses that did not add up on how she managed to overcharge us by that much all while avoiding eye contact with us for the rest of our time in the restaurant. Thankfully we caught this and got his money refunded.

It seems to me that Juana saw that we weren't familiar with this restaurant and their prices and thought she could take advantage of us and pocket our money. It's unfortunate that this happened as the food tasted amazing but the poor service has left a permanent sour taste for us. If you do come here, watch out for the staff trying to take advantage of you.