Reviews for Naked Chopstix

09/10/2008 - MenuPix User
Since it opened, we had been loyal customers until now for many reasons. First, the quality of the food and service have dramatically deteriorated. Then, on our second-to-last carry-out order from them, one of the meals was below average and did not have everything in the box. So, we thought it may have been an innocent mistake. We promptly called to let them know, and one of the girls (English speaker) was very apologetic, polite, and offered us the same meal for free the next time. The third and final straw for us was when we ordered carry-out again and asked to redeem the complimentary meal. The assistant manager took the order, was very impolite, rude, and not too happy about having to redeem the complimentary meal. When we took our carry-out order home, the complimentary meal was fine and in order, but the other meal was substandard and inedible. It contained fatty, VERY FATTY pieces of UNDERCOOKED MEAT; and we have no doubts that this was INTENTIONALLY done. (We are familiar with the Asian business culture b/c we ourselves are Asian, and they only care about making as much money with little or no overhead; and they don't like complaints.) It made us so sick that we, fortunately, saved the leftover pieces of meat, and we are in the process of reporting them to the local OSHA department downtown. DO NOT EAT AT THIS RESTAURANT if they know you have complaints! This is not a joke. The people who own or have stock in the restaurant seem to be VERY GREEDY and VINDICTIVE. The servers are generally very friendly, so it's a pity that they work for such greedy bastards.