Reviews for Bill & Frank's Brick House

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3 votes - 43%
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3 votes - 43%
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review_stars 02/18/2018 - Bill
2/18/2018 - It was not a good experience to say the least. The hostess was dour and unwelcoming. The table fell when someone in our party leaned on it while sitting down., The hostess witnessed this but did not ask if everyone was okay. The table was very unstable. Actually, if it is not tended to, someone may be injured! The food was okay. But, there was a slight discrepancy over the bill. Although the additional price of some vegetables, to quote the manager, was not plastered all over the menu, it was implied. It was noted for burgers and sandwiches but was conveniently missing on the main dinner dishes. When the discrepancy was questioned, the minimal charge was removed but would be charged to the waitress. That's what I call "customer satisfaction"; the manager was a real _sshole. The waitress then became rude to us. However, we still tipped her 20%. We will never go there again. The worse thing was how unpleasant everyone was. If you eat there, make sure every penny is accounted for while ordering.


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