Reviews for Hungry Howie's Pizza

01/22/2022 - Loudy service
Don't order delivery
I ordered at 7:16 pm. It said 80 minutes. I keep checking the tracker and for pretty much the entire time it says being made (so you think it will change to delivery any second). Still said being made when I finally called at 84 minutes. The girl tells me, sorry we are swamped. I talk to manager. I have a sick and tired lil girl waiting for her dinner and I'm told "well, you can come pick it up and it will be ready in 25 minutes". So she couldn't even get dinner to our house in 1 hour and 45 minutes!? I asked her and she said no. I canceled the entire order. I had no choice. I am not going to send her to bed without food and I'm sure people have been getting their pizzas before mine. After all. Mine eas a big order. 4 subs, 1 junior pizza and one Buffalo pizza. Ridiculous. They control the tracker times, they can call and inform us of the delay. They didn't care at all. Now it has been 20 minutes since I called and it still shows they are making it and not canceled. See picture/screenshot for time stamp.
It has now been over 1 hour since canceled and it still shows being made not canceled.

12/23/2021 - Jenna Parslow
DO NOT ORDER FROM HERE!!! Your best best is to pick up from another store. Hungry Howies is my favorite major chain pizza place but this store is going to force me NOT to order from there until I move to a different location.

I have had multiple problems with this store being late and giving me under cooked food, but this last time topped all other times. I ordered my food at 7:40pm and was given an 80min wait time which is ridiculous but I accepted that. I didn't get my food until 10pm -- over 2 hours!!! I tried to be decent and understanding the first time I called at 9:15pm and was told it should be here in 10-15 min. 45 minutes later I called again explaining to the that I have starving little ones that are still up at 10pm waiting to eat and you know what both of them told me? It's not their fault! My God, they couldn't even accept that they seriously screwed up, let a mother vent, and just say sorry. Any other place would have apologized and and offered a credit to keep the loyalty.

The owner is the main problem who should lose their right to run a store ruining Hungry Howies reputation. I am more discusted with their lack of compassion than I am with anything else! You should be ashamed of yourselves!