Reviews for Osaka Japanese Steak House

04/17/2024 - Ming B.
Swanky

02/15/2022 - MenuPix User
Shunned and Stunned

Called for pick up, was so riddled in conflict an order was never even placed. The bare minimum a customer expects is information, manners and courtesy. I was not offered any of those pleasantries when I called to place an order at Osaka Japanese Steakhouse.

I was told that normal basic sushi item were not on the menu, that a $16 dish is now $55, and was told that there was no way for me to see their menu if not standing in the building, that "google just put a random menu on their website" while being cut off, given excuses and rushed after simply asking how can I see their menu online.

It's odd to be refused service at the ordering stage of the transaction, the tone of the phone call was more of a high pressure scam interaction than a simple order for pickup.

Fort Myers doesn't have the best track record for open mindedness and informative discourse, but this is largely the worst treatment I've ever received trying to Order a Meal. It usually take a fingernail in the Soup level disappointment to take to Google for a 1 star review.

Congrats Osaka yo mama, for setting a precedent.