Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Yes - Full Bar
Reservations
Yes
Cuisines:
Italian
Price Point
$$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
No
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04/16/2024 - MenuPix User
07/17/2017 - Sara
We celebrated my in-law's anniversary at Venice. Right away, I knew this was most likely going to be our location. Maria was so easy to work with and always got back to me in a timely fashion. She was there to answer every little question I had. The Florentine Room is a perfect setting and size for a dinner party. When I arrived to bring some decorations, the room was set up perfectly and they were there to take care of all the details. I just had to bring a few finishing touches to personalize it to our family.
The food selection for a buffet dinner was excellent. They were easy to work with as far as swapping out different entree choices. I'm actually not always a fan of buffets but I certainly went up more than once! Our guests remarked how good the food was, especially the tortellini carbonara and chicken Parmesan. The stuffed sole was certainly a hit, too. We even had a few passed hors d'oeuvres which were a great touch. I recommend the bruschetta for sure. The pricing couldn't be beat for all the great meal choices we had.
The wait staff present the night of the party was excellent! They were attentive and made sure everyone was taken care of. They made the entire night run smoothly. We worried about nothing and were able to enjoy the company of our family and friends. They helped wrap up the night and clean up was a breeze.
I certainly recommend Venice for any private event you might be planning and will keep them in mind future parties.
08/10/2013 - Nathan Washor
Have to trim original review, it doesn't fit!
We ate at the bar. She had a wine and I had a club soda. I asked the bartender, Katie, if I could get the ravioli (17 dollars) with a side of salmon (no price listed but a side of chicken or 4 meatballs was 4 dollars). She said, "sure, no problem."
The pasta was a little heavy but overall it was a good meal. The company was excellent of course. We had a good time. Then I got the check. What should have been about a 50 dollar meal had somehow become a 65 dollar check. Not only had I been charged 17 dollars for the ravioli, but I was charged 18 dollars for the salmon.
Now I want you to understand, this was a 4-5 ounce piece of salmon. It was cooked nicely but it was definitely not worth 18 dollars with no sides or dressed up presentation. I'd have been okay paying 8 dollars extra on top of the meal price of my ravioli, but definitely not the price of a whole additional meal.
I talked to Katie. She told me the manager wasn't going to do anything about it. I was shocked. I told her to get him anyway.
It took him a solid 5 minutes to come.
I explained the situation to him. I explained how a side of 4 meatballs, chicken, scallops or shrimp is 4 dollars when added to a pasta meal according to the menu. I showed how there was no written price for adding a piece of salmon to the meal. He explained how it is 4 dollars for 1 scallop or 1 shrimp. I had not realized this at the time and admitted such, but that is truly beside the point as salmon is not listed as a side for a meal. He then showed me another section of the menu that has salmon listed at 18 dollars for a dinner. I then told him that the bartender should have said something along the lines of "Just so you know, the side is going to be 18 dollars", more than the meal itself.
The manager said his hands were tied and he refused to do anything about it. He told me, "This comes from the top" and "The owner won't let me do anything about it." He proceeded to walk away from me as I was talking to him. I paid the bill and left a 10% tip. I always leave a 25% tip, but this just wasn't right and the bartender should have said something to me. My wife and I left the restaurant.
On the way home I went to get gas, but my card was declined. I looked up my account and found Venice Restaurant had double charged me. I was pissed.I drove back to the restaurant and asked for the manager. He took his time but I wasn't being as polite as before. He saw me glaring and decided he better come over.
He went behind the bar for a few minutes and came back and told me only one charge had been submitted. He said an extra wine was initially charged, but this simply wasn't true. When I initially discussed the cost of the meal with the manager the extra wine was not on the bill. I never gave my credit card until AFTER discussing the bill with the manager. There was no extra wine on the bill to be taken off, ever. I believe they double charged me and when I came in they reversed the second charge and made up the whole "extra wine" story.
I again explained my disappointment in the restaurant. The manager told me "I understand" and "I agree". I replied, "No you don't or you would have done something about it." I explained to him how he was extremely rude in walking away as I was talking to him. I explained to him how my mother had her wedding their 7 years ago. I explained how I have eaten there many times and never will again. I explained how I was going to blog and review the crap out of this.
The manager just smiled and didn't offer any recompense whatsoever. I said "Now you just stand there." and "Look at you, you're getting a kick out of this." I ended the night with, "You're a pleasant fellow."
No one should give business to a restaurant that treats its LOYAL customers so poorly. Also, the issue with two charges to my account is something every wary consumer should be cognizant of.
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