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#30 out of 65 restaurants in Visitacion Valley
($$), Vietnamese
Hours today: 10:00am-8:00pm
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Location and Contact


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Location Icon 2428 San Bruno Ave
San Francisco, CA 94134
Phone Icon Phone: (415) 347-7115
Neighborhood Icon Neighborhood: Visitacion Valley

Hours

Open Today:
10:00am-8:00pm
Monday10:00am-8:00pm
Tuesday10:00am-8:00pm
Wednesday10:00am-8:00pm
Thursday10:00am-8:00pm
Friday10:00am-8:00pm
Saturday10:00am-8:00pm
Sunday10:00am-8:00pm

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Restaurant Details

Delivery
Yes

Payment
Credit Cards Accepted

Parking
Street

Good for Kids

Attire
Casual

Alcohol
No

Reservations

Cuisines:
Vietnamese

Price Point
$$ $ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)

WiFi
No

Outdoor Seats
No

Restaurant Description

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Reviews for Pho Nation

#30 out of 65 restaurants in Visitacion Valley
#2 of 3 Vietnamese in Visitacion Valley

Top Reviews of Pho Nation

review_stars 04/23/2024 - MenuPix User

review_stars 09/06/2023 - Marika L.
My reviews have changed as of today From 5 stars to 1 star and I won't be back. after a few years of consistantly be a loyal customer ordering from them weekly i won't go back. Good Food with Bad inconsistant bad service, cheap penny pincher pound foolish attitude, doesn't warrent a desire to get their food with other competitors offer good food & offering better service with logical behavior, ... fish sauce isnt charged for salads. Several issues in last few months. The service as of late-only proves they really are Not Customer Service Oriented. Several issues going back 2 months ago, last week, and today. I had given 2 reviews before last year. I rated it 5 stars Google, & Yelp, for food and Avocado Smoothie were fantastic. I usually go there 4 to 5 times a week for a dinner BBQ pork noodle bowl, Fried Egg roll with small salad, Avocado Smoothie Combo meat, chicken, shrimp grill with rice, salad, soup the best anywhere. Two months ago I wanted a combo plate but didnt want fried chicken wings I ask could i have grilled chicken instead of fried chicken. She Told me No to order a different plate. I told her i wanted combo chicken with egg roll but wanted grilled chicken not fried. She wouldnt substitute grilled chicken pieces for deep fried chicken wings, So I left. I still went there 3 to 5 times a week after for their chicken broth, Smoothies, Grill combo with rice, rice noodle bowls etc. Service is strange, Last week i ask for a small salad i was told they didnt sell it- a week later as i left i saw a tiny menu is taped on front door entrance it shows small salad is $2.95. She lied to me. Often i have ask for extra fish sauce with anything i order they have never charged for a bag, to go containers or sauce. This week I have been there 5 times in 5 days in a row, for avocado smoothie, a soup bowl, a Grill Combo with rice or just a smoothie. I ask today could i get a small salad to go and 1 Avocado smoothie. She was confused tried to say with rice, meal etc i said just a small salad to go, the one shown on menu on door. i will drink smoothie here. She gave me a nice salad with 2 tomato slice, carrot shredds, daiko, lettuce, no dressing, no sauce, no fish sauce in the past i was given fish sauce no charge.Now after i paid and tip 15%, sat for a while drank my smoothie, i went back to counter ask for some fish sauce to go, with my salad, young lady told me i was going to need to pay for fish sauce was it ok? I said no its not oK, since when does a salad not have dressing?. Then the other older lady who speaks little English said it is only salad no fish sauce, and both ladies went on and on i had to pay for it, i only order side salad it is to be as with noodles not to have sauce. so I retorted just refund salad then they said no they cant do that. I said then i wont come back again, they said we give it this time but never again?!!!i said fine i won't be back again. My Can of tea fell off stroller splattered everywhere. Really odd timing. No service no respect and not consistant charges. you order at counter, pay, then sit down. So tip is paid before service rendered. Tip don't bother service is bad, lies on menu items available, language barrier, and rudness. They dont value regular customers. From 5 stars to Zero...


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