Delivery
No
Payment
Credit Cards Accepted
Parking
Parking Lot
Good for Kids
Yes
Attire
Casual
Alcohol
Beer and Wine
Reservations
Yes
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03/29/2024 - MenuPix User
02/25/2024 - MenuPix User
02/18/2024 - MenuPix User
01/16/2024 - MenuPix User
12/18/2021 - MenuPix User
I had a very negative and unexpected experience. I ordered my food online and it said it'd be ready in 30 minutes. I got there a 10 minutes late and they said itd be just a short wait. Well.... much to my surprise I would be waiting quite a while so I waited in the car but they said theyd being it out. I knew they were busy so I tried to be a good sport. However, after another 20 min I came back in and they said they were boxing it now. Flash forward another 20 min and it wasnt done so I went to explain to my wife they were just really busy. When I came back in the restaurant the food was waiting. About 75 minutes after I ordered it and 45 minutes after the time they said itd be ready. Knowing my wife would kill me for waiting so long and not checking to be sure everything was there I began to make sure all our items were in the bags. That was when a grumpy lqdy started to yell at me. She said it was unacceptable to check my food here at the counter and if I didnt trust them I should have been here while they bagged it. She followed with " youre just a driver after all!" Which I found extremely disrespectful to any worker of the service industries, as if it was okay or acceptable to treat a driver like that. I asked her where I could check my food and she said go to the bar. This was puzzling because thay was only 5 ft from where I was checking my food but I went to the bar. By this point many people turned to see what all the yelling was about. My initial inclination was to yell back at her but I didnt want to cause a scene and I tried so hard to give her and this restaurant the benefit of the doubt - maybe just a busy stressful night, maybe just caught them at a bad time.... maybe just accidentally set her off with the wrong thing at the wrong time. After I checked my food and saw it was all there i quietly asked the person who yelled at me if they were the manager or hostess and she replied thay she was Rose, the owner. I told her I thought she was strangely and unacceptably rude towards a customer and it didnt make sense. I always check my food since Ive been disappointed missing an item or two all too often. She replied, angrily and loud as before, that if I didnt like it I could feel free not to return. Then she tried to say she was liable for the food burning me if I checked it too soon. Again, somewhat puzzling. I waited 2 weeks before posting this because I didnt want to write it in anger, but it was almost surreal at how angry and unexpected this was.
As far as the food: my pasta trio was very so-so, and my wife had the baked ziti which she described as "just ok". My son had buttered noodles which felt more like drowned butter noodles - extremely greasy though acceptable. My other son had fettucini Alfredo which was also just ok. I didnt try the pizza though I can honestly say it did look delicious. However, the typical pasta dishes that we ordered were far too low end of average to get again, even if it were cheap food and it was somewhat pricey on top of all that. With respect to the owners attitude, I hope she can turn that around because the other workers seemed to be hard working and genuine and aside from the owner's disrespectful attitude, the place seemed to have a decent ambience. Overall 2/5 stars for the food but 0/5 for the disrespectful interaction with the owner.
04/30/2021 - Brittney
LOVED THIS PLACE! Chef John Braga did the damn thing!
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