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Restaurant Details
Delivery
No
Payment
Accepts Credit Cards
Parking
Good for Kids
Attire
Casual
Alcohol
Reservations
Cuisines:
Vietnamese
Price Point
$
$ - Cheap Eats (Under $10)
$$ - Moderate ($11-$25)
$$$ - Expensive ($25-$50)
$$$$ - Very Pricey (Over $50)
WiFi
No
Outdoor Seats
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Write a Review for Phoenix Restaurant
Reviews for Phoenix Restaurant
#216 out of 882 restaurants in West Toronto
#8 of 22 Vietnamese in West Toronto
Top Reviews of Phoenix Restaurant
03/18/2024 - MenuPix User
02/02/2024 - MenuPix User
07/10/2023 - May J
AVOID if you have any dietary restrictions. UNSAFE for people with allergies. Dishonest owners.
The "vegetarian spring rolls" I ordered had pork in them. I pointed this out to the owner and he refused to listen to me. He gaslit me and kept insisting that it was just taro until I lifted a large very obvious chunk of pork out of the food and handed it to him. He took it, wordlessly, and replaced my order. The next spring rolls he brought ALSO had pork in them. He tried a third time and AGAIN there was pork in them. (I've eaten their veggie spring rolls before and they're completely different.)
Eating pork is against my religion, so it was quite upsetting to accidentally eat it. I explained this to him and he was completely unapologetic. (I understand that mistakes happen. A simple "sorry" would have made a huge difference.)
Instead, he still tried to charge me for them even though he never replaced them with actual vegetarian spring rolls. I had to insist several times before he would remove them from my bill. Incredibly disrespectful.