Restaurant Details
Delivery
No
Payment
Accepts Credit Cards
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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Sunday:
Delivery
No
Payment
Accepts Credit Cards
Parking
Good for Kids
Yes
Attire
Casual
Alcohol
No
Reservations
No
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12/29/2023 - MenuPix User
04/23/2021 - MenuPix User
if there was an option for 0 STARS or a NEGATIVE RATING TONG HA WOULD GET IT
DONT BUY FROM TONG HA
I recently purchased food from this restaurant TONG HA through uber eats, i was eating my food when I FOUND A COCKROACH in my food. I wrote a review the same day,. reported this to uber eats and found that TONG HA had responded to my review stating it was inaccurate or a fake claim. I found this to be regrettably disturbing since i was providing them an opportunity to take responsibility and issue an apology, instead although Uber Eats reported my claim to them along with my supporting photos to back up my claim. TONG HA has denied and they probably will report this to Google and have it taken down. but I will continue to post this for the safety of the public and for general awareness. I understand the food industry is going through tough times because of the pandemic, but this should not excuse the health and safety of their customers, disregarding any sanitary protocols, or from taking any accountability for what they provide to their customers.
TONG HA has asked for photo evidence.
i posted my original post to see if they would take accountability, but since they have not. be careful what you ask for.
I am supporting this review with the following photos:
a) PHOTO EVIDENCE of the COCKROACH in my food, which unfortunately i did not discover until after a few bites of my food. I shared this to Uber but decided not to share publicly, until now.
b) My receipt from Uber eats which totals, $0, because they refunded my food but charged me for my tip for the delivery which i understand but do not agree with just a refund for compensation. I also have uploaded a screenshot of my conversation reporting this to Uber Eats.
c) Lastly, i have uploaded a screenshot of my original post with google and the response from TONG HA, which i find equally disgusting than the cockroach in my food. Since Uber reported this to them, they still have the audacity to deny my claim.
04/18/2021 - Andrew
If there is an option for zero star, I would do it. Went there this morning to purchase half a duck and 1 pound of BBQ pork belly rib (have to pay extra), when I got home, my 1 pound of BBQ pork rib turned into super lean part of pork, that's right, good old "switch-a-roo"!!! Happened more than once already, they are very dishonest!!!
BUYER BEWARE, DO NOT GO HERE TO PURCHASE ANYTHING!!!! THEY ARE SCAMMERS!!!
01/16/2020 - A resident in Scarborough
Dishonest. Bought half roasted duck home BUT found that all are duck bones, no duct meat at all. Have friends with similar experience too. But eating at restaurant seems fine. Tong Ha seems stole the duck meat for takeout and gave the duck meat to those customers eating in the restaurant.